ToursPalawan

This Privacy Policy explains how JT Tech Solutions OPC, the operator of Tourspalawan.com, collects, uses, stores, and protects personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations issued by the National Privacy Commission.

By accessing or using Tourspalawan.com, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller

Tourspalawan.com is owned and operated by:

JT Tech Solutions OPC

("the Company", "we", "our", or "us")

The Company acts as the Personal Information Controller (PIC) responsible for determining how personal data is collected, processed, and protected.

2. Scope of this Policy

This Privacy Policy applies to personal data collected through:

Tourspalawan.com website
Partner onboarding portal
Partner dashboard systems
Booking and inquiry forms
Customer support communications

This policy applies to:

website visitors
travelers using the platform
tour operators and partners
business applicants and collaborators

3. Personal Data We Collect

We may collect the following types of personal data.

3.1 Information Provided by Users

Information voluntarily submitted may include:

Full name
Email address
Mobile number
Business name
Business address
Government identification documents
Business registration documents
Tourism permits or accreditation documents

3.2 Booking and Transaction Information

When travelers submit booking inquiries or reservations, we may collect:

traveler name
contact details
booking dates
number of participants
selected tour or service

3.3 Technical and Usage Data

When users access the website, certain technical information may automatically be collected, including:

IP address
browser type
device type
pages visited
timestamps of access

This information is used to improve platform performance and security.

4. Purpose of Data Processing

Personal data may be processed for the following legitimate purposes:

processing partner applications
verifying tour operator credentials
facilitating bookings or inquiries
communicating with users and partners
maintaining platform security
improving platform functionality
complying with legal and regulatory obligations

Personal data will only be used for purposes that are lawful, transparent, and necessary.

5. Legal Basis for Processing

Personal data may be processed based on one or more of the following lawful criteria:

consent of the data subject
fulfillment of contractual obligations
legitimate business interests
compliance with legal requirements under Philippine law

6. Data Sharing and Disclosure

Personal data may be shared with third parties only when necessary.

Examples include:

payment processing providers
technology infrastructure providers
tourism operators involved in a booking
government agencies when required by law

The Company does not sell personal data to third parties.

All service providers are required to maintain adequate data protection standards.

7. Data Storage and Retention

Personal data will only be retained for as long as necessary to fulfill the purposes outlined in this policy.

Retention periods may vary depending on:

operational requirements
legal obligations
dispute resolution needs

When personal data is no longer required, it will be securely deleted or anonymized.

8. Data Security Measures

JT Tech Solutions OPC implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

encrypted communications (HTTPS)
access control restrictions
secure server infrastructure
periodic system monitoring

While we take reasonable precautions, no online system can guarantee absolute security.

9. Rights of Data Subjects

Under the Data Privacy Act of 2012, individuals have the following rights:

Right to be informed
Right to access their personal data
Right to object to data processing
Right to request correction of inaccurate data
Right to request deletion or blocking of data
Right to data portability
Right to file complaints with the National Privacy Commission

Requests related to these rights may be submitted through the contact details provided below.

10. Cookies and Tracking Technologies

Tourspalawan.com may use cookies or similar technologies to:

remember user preferences
analyze site performance
enhance user experience

Users may disable cookies through browser settings, though some features of the website may not function properly.

11. Third-Party Links

The platform may contain links to third-party websites.

JT Tech Solutions OPC is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of third-party services they access.

12. Children's Privacy

Tourspalawan.com is not intended for use by individuals under the age of 18 without parental supervision.

We do not knowingly collect personal information from minors.

If such information is identified, it will be promptly deleted.

13. Updates to this Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or operational practices.

Updated versions will be posted on the website with the revised effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

14. Data Protection Officer

For inquiries regarding this Privacy Policy or the processing of personal data, you may contact our Data Protection Officer.

Data Protection Officer